Terms & Conditions
Members
Becoming a Member
Device Repair, Electronics Reuse, IT Asset Disposition and Data Destruction Services businesses are eligible for Electronics Resource Network ("ERN") membership. Members must complete a Membership Application, and pay their annual membership fee. The new Member will receive credentials to access the ERN Member Portal, which is used to redeem Network Offers. Join Here.
Privacy
ERS agrees not to sell Member's contact information, and to use this contact information only for ERN-related communications.
ERS may allow Members to contact one another though a direct messaging service, but shall not reveal email or phone info to the Members.
Redeeming Network Offers
Members should initiate contact with the ERN vendors directly through the ERN Member Portal (linked in the Network's "Deals" page by clicking the "redeem" button under the Vendor's logo). You'll complete and submit the Offer Redemption Form from your Member Portal account, and we'll ask the ERN Vendor to contact you right away!
Redemption requests made by or on behalf of non-members (including expired Memberships) will not be passed on to the Vendors, and Vendors are restricted from extending their ERN Network Offers to non-members.
Other Terms & Conditions
Members agree not to share their ERN Member ID or login information with individuals outside of the Member-company, and not to attempt "straw-man" offer redemption where a Member redeems an offer on behalf on a non-member organization.
A current list of vendors and their Network Offers is publicly available for organizations to determine if membership may be worthwhile. ERS makes no guarantee that the Vendor list or individual Vendor offers will not change over time. It is our objective to continually improve the quality and quantity of the Network Vendors and their Network Offers, while ensuring the highest possible service to the Members from the Network Vendors.
Member agrees to hold ERS harmless for the results or impact of any information exchanged through the Electronics Resource Network. ERS makes no guarantee related to products or services acquired as a direct or indirect result of information obtained through ERN, or transactions originated through ERN. Member assumes all liability for Member's decisions to conduct business with any Vendor or Member of ERN. ERS is not responsible for any information shared by Members or Vendors in the ERN Forums.
Membership is non-refundable, and Members agree that violation of the rules for submitting Vendor Reviews (found in these Terms & Conditions), or the rules for use of the ERN Forums (found on the Forums page) may result in suspension or revocation of Membership without reimbursement of dues. (Automatic renewals will be cancelled in the case of revoked membership.)
Becoming a Vendor
In order to become an Electronics Resource Network Vendor, the organization must meet all of the following criteria:
Be a supplier of products and/or services regularly needed by companies that make up the Device Repair, Electronics Reuse, ITAD and Data Destruction Services spaces
Receive a recommendation from one or more active ERN members
Complete and submit the ERN Vendor Application, and receive a confirmation of acceptance for ERN Vendor Participation
Make at least one standing offer, exclusive to ERN members, that provides incentive for members to do business with the vendor, reflected on the application
If approved, create a Vendor account in the ERN Member Portal, and pay the one-time $250 Vendor Setup fee to set up the new participating Vendor to the ERN system
There are no Vendor participation dues, but Vendors may choose to become Vendor-Members, and will pay the same annual Membership rate as regular Members.
Vendors may update their company profile and/or network offer information once per calendar year at no cost. Additional updates require a $150 administration fee.
Staying a Vendor
While it is in the best interest of our membership to maintain robust Vendor participation, ERN reserves the right to terminate a vendor at any time. Vendors must follow an important set of guidelines in order to avoid the risk of suspension or termination:
Vendors must honor their ERN Network Offer in accordance with the offer description and restrictions submitted by the vendor and shown on the Vendor's ERN profile.
Vendors must not allow non-ERN Members to circumvent the offer redemption process.
Other Terms & Conditions
Neither the Electronics Resource Network, nor E-Reuse Services, Inc. is a reseller or broker of goods or services, and neither will accept compensation for business generated through the Electronics Resource Network or the eReuse Conference.